Subject: Re: Fetchr Support \ Ticket #1687402 Updated \ FW: Order Not Delivered
From: Ahmed Desouky <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 21 Dec 2019 08:43:56 +0000 (UTC)

Hi Imran,          After wishing you a good day,     Kindly be noted that the mentioned order is still "In transit" please make sure to handover the shipment to Fetchr the soonest to allow us to deliver it, as the shipment is "physically" not with Fetchr yet.          If you have any inquiries please don't hesitate to contact us.  ​  Thank you.   Check your ticket status at: https://fetchrsupport.freshdesk.com/public/tickets/1124d50fd6b9e40706813135f20f6417f73e3e21f49f57ae10895ba40418870c                  Ahmed Desouky  Client Support Coordinator    Phone: +97148018125  Website: www.fetchr.us          
             
              On
              Sat, Dec 21 at 12:33 PM
              ,  Mohd Imran <[email-masked]>  wrote:
               
 Hi 
@Maged Gaber, 

 

 Please confirm the current status of shipment and arrange the delivery on priority. 

 

 Regards 

 Imran 

 

 

From: Apoorv Joshi <[email-masked]>  
Sent: Saturday, December 21, 2019 3:36 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Re: Order Not Delivered 

 

   

External email sender, please take precaution.

 

 Hi Team, 
 
Any updates on the below case? 
 
Thank you for your help! 
 
Regards, 
Apoorv 

 

 
 
From:
"Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 9 December, 2019 02:46:29 
Subject: Order Not Delivered

 

   

 
 
 Hi Team, 

 

 
 
 With reference to the order number: 9759431254 

 
 
 Ticket ID: 253603 

 
 
 AWB: 34144124941827 

 

 
 
 Order was placed on Nov 5, 2019 and the status is showing shipped. Fetchr confirmed not receiving this order and we have emailed WH to confirm if they handed over
 the items however, we have received no response on the same. Since this case is almost a month old, please help us close this case. 

 

 
 
 Thank you for your help! 

 

 
 
 Regards, 

 
 
 Apoorv 

 

   

 

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