Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 20 Dec 2019 16:05:20 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           07:51 PM, 20th Dec                   Bot                   Hi again!           07:51 PM, 20th Dec                     User                    I cannot make a payment online any idea why?           07:52 PM, 20th Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           07:52 PM, 20th Dec                   Fauzan                   Could you please try clearing the cookies and cache of your browser and then try making a purchase? See if that helps.            07:52 PM, 20th Dec                     User                    I am trying the click and collect option           07:52 PM, 20th Dec                     User                    ok let me try           07:53 PM, 20th Dec                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           07:57 PM, 20th Dec                     User                    sorry please give me few minutes           07:58 PM, 20th Dec                   Fauzan                   sure           07:58 PM, 20th Dec                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           08:04 PM, 20th Dec                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:05 PM, 20th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/356903