Subject: Order issue #6448998290
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>
Cc: [email-masked], [email-masked], Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 20 Dec 2019 06:58:36 -0700 (MST)

Hi Team, 

With reference to ticket # 221666 
Order # [ callto:6448998290 | 6448998290 ] 

Order was placed on Oct 24 , 2019 . and till now no consignment has been generated for this order, we have tried to cancel the order but it getting failed so we have escalated this to JIRA team to cancel the order to refund for customer, But JIRA team updated us ( Before canceling this item # 161310070 - for this order # [ callto:6448998290 | 6448998290 ] , kindly check with the WH team whether this item is canceled or not from their side. ). 
Kindly check and do the needful. 

This case is pending since 31 Oct 2019 . 

Regards, 
Fauzan