Subject: Fwd: [#307970] - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked], "Manager.Salaammall" <[email-masked]>, "Elvis V. Garcia" <[email-masked]>
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], ce
Date: Fri, 20 Dec 2019 09:32:19 +0000

Hi Team,     As per our record there is no tracking ID and both shipment is showing as click and collect and also it is showing pick up complete. But customer did not collected the item.     Please let us know the shipment is returned back to warehouse or still with the courier.     Regards,  Shivani   
             
              On
              Thu, 19 Dec at  4:05 PM
              ,  Vinod Sharma <[email-masked]>  wrote:
               
 Hi All, 

 

 Order was dispatched through CNC & Shipa in 2 container. 

 

 As per details CNC order is collected by customer, but customer is not replying to Shipa Delivery person calls due to which 2nd container is not delivered. 

 

  

 

 
 Regards, 

 Vinod 

 +966 -564851785 

 IP-2056 

 

 

  

 
  
 From: Centrepoint <[email-masked]>  
Sent: Thursday, December 19, 2019 1:04 PM 
To: Manager.Salaammall <[email-masked]>; Elvis V. Garcia <[email-masked]>; Vinod Sharma <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; [email-masked]; [email-masked]; Ramesh Gottimukkala <[email-masked]>; Alexander Gomes <[email-masked]>; Saad Alonaizi <[email-masked]>;
 Thangarajan Kulandavel <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Jessie Caparas <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>;
 Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; [email-masked]; Sagaya Suresh Kumar <[email-masked]>; afzal syed <[email-masked]>; SagarNepal <[email-masked]>; Md Abu Talla <[email-masked]>;
 Jed Conlocops2 <[email-masked]>; Cp Salammall <[email-masked]> 
Subject: Fwd: [#307970] - Click & Collect 

 

 
External email sender, please take precaution.

 

 

 Hi Team, 

 

   

 
 Order Date : Nov 25, 2019 

 
 
 Order ID: 6453899939 

 
 
 Store code: Centrepoint21147 

 

   

 
 Customer received the order collection confirmation message for the remaining shipment on 18 Dec, 2019. However she is saying she did not collect the order also as per
 our record order status is pick up completed. 

 

   

 
 kindly let us know the status of the order.  

 

   

 
 Regards, 

 
 
 Shivani 

 

 
 
On Wed, 18 Dec at 9:20 PM
, Manager.Salaammall <[email-masked]> wrote:

 

 
 Dear Team, 

 

 

 
 
With reference to the below mail,

 

   

 

The below mentioned items are yet to be received.

 

   

 

Customer came and asked about these items. Customer confirmed that received one item already (#160877856 - Quilted High Top
 Boot ) 

 

   

 

We apologized and convince the customer to wait for one more day.

 

   

 

Would request you to send the items to our store at the earliest.

 

   

 

Order ID: 6453899939

 

 
Store code: Centrepoint21147

 

   

 

158249355 - - Adore Josephine Fragrance Oil 
158249364 - - Adore Royal Jasmine Fragrance Oil 
159811654 - Adore - Warmwood Citrus Fragrance Oil - 30 ml 
153933035 - - Boles d'olor Vainilla Scent Sack 
160817757 - Adore - Bouquet Blooms Fragrance Oil - 30 ml 
159232884 - - Harmony Luxury Botanical Potpourri

 

 
Please check and update.

 

   

 

 

 
 
PS : Please do not send any order in Two shipment, It will make us confused and also customer as well.

 

   

 

 

 

 

   

 

 
Best Regards,

 

 

 

 

Rami Al Harbi

 

 
Assistant Store Manager

 

 
Mobil No-+966 559333620

 

 
Cp Salaam Mall

 

 
Store code-21147

 

 

 

 

 

 

 
 
From: Centrepoint [mailto:[email-masked]]
 
Sent: Sunday, December 15, 2019 9:59 AM 
To: Elvis V. Garcia <[email-masked]>; Vinod Sharma <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>;
[email-masked]; 
[email-masked]; Ramesh Gottimukkala <[email-masked]>; Alexander Gomes <[email-masked]>; Saad
 Alonaizi <[email-masked]>; Manager.Salaammall <[email-masked]>; Thangarajan Kulandavel <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Jessie Caparas <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>;
 Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>;
[email-masked]; Sagaya Suresh Kumar <[email-masked]>;
[email-masked]; afzal syed <[email-masked]>; SagarNepal <[email-masked]>;
 Md Abu Talla <[email-masked]>; Jed Conlocops2 <[email-masked]> 
Subject: Fwd: [#307970] - Click & Collect

 

 

 

 
External email sender, please take precaution.

 

 

 

 
Hi Team,

 

 

 

 

 
Thank you for your response.

 

 

 

 

 
Order Date : Nov 25, 2019

 

 

Order ID: 6453899939

 

 

Store code: Centrepoint21147

 

 

 

 

 
This order is being delivered to store in two shipments one shipment which contains only 1 item #160877856 - Quilted High Top Boots with Zip Closure and Block
 Heels is already been collected by the customer on 29 Nov, 2019. 

 

 

However the other shipment which contains 6 items still not shipped and as per the hybris status is showing "READY_TO_SHIPPED"

 

 

The items are:

 

 

 

 

 
158249355 - - Adore Josephine Fragrance Oil 
158249364 - - Adore Royal Jasmine Fragrance Oil 
159811654 - Adore - Warmwood Citrus Fragrance Oil - 30 ml 
153933035 - - Boles d'olor Vainilla Scent Sack 
160817757 - Adore - Bouquet Blooms Fragrance Oil - 30 ml 
159232884 - - Harmony Luxury Botanical Potpourri

 

 

Please check and update.

 

 

 

 

 
Regards,

 

 

Shivani 

 

 

 

 

 
307970:1125156

 

 
 
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 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
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