Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 19 Dec 2019 10:58:55 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    IS SOMEONE CAN ASSIST ME?           02:44 PM, 19th Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           02:46 PM, 19th Dec                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           02:49 PM, 19th Dec                     User                    HI           02:51 PM, 19th Dec                     User                    ye           02:51 PM, 19th Dec                     User                    yes           02:51 PM, 19th Dec                     User                    i just want to ask for an update with my order           02:51 PM, 19th Dec                     User                    order # : 9764675489           02:52 PM, 19th Dec                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           02:52 PM, 19th Dec                     User                    okay           02:53 PM, 19th Dec                   Fauzan                   Thank you for holding up            02:53 PM, 19th Dec                     User                    you got an apdate?           02:54 PM, 19th Dec                   Fauzan                   your order is under shipping to the store and it will be available for collection within 1-2 working days           02:54 PM, 19th Dec                   Fauzan                   and you will receive a message once it will reach to store           02:55 PM, 19th Dec                     User                    owww... so tomorrow is not counted           02:55 PM, 19th Dec                   Fauzan                   yes           02:56 PM, 19th Dec                     User                    okay thank you           02:56 PM, 19th Dec                   Fauzan                   Is there anything else I can help you with?            02:56 PM, 19th Dec                     User                    nope thats all thank you           02:58 PM, 19th Dec                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           02:58 PM, 19th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/354693