Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 19 Dec 2019 10:46:34 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I put in an order on the 13th and still haven’t received any update.  I also spoke with someone on the 17th who stAted           02:28 PM, 19th Dec                     User                    who states they were escalating it but still no update.           02:29 PM, 19th Dec                     User                    If I don’t receive my items on today I would like to cancel.           02:29 PM, 19th Dec                     User                    Just received a message that the items are ready for pick up.  Thank you.           02:31 PM, 19th Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           02:41 PM, 19th Dec                   Fauzan                   We sincerely apologize for the late response           02:41 PM, 19th Dec                   Fauzan                   can you please share the order number           02:41 PM, 19th Dec                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           02:44 PM, 19th Dec                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:46 PM, 19th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/354660