Subject: RE: C&C Delay
From: Jessie Caparas <[email-masked]>
To: "Ravi Sankar Podiyattillam" <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Peter Dsouza <[email-masked]>, Saravana Ganapathy <[email-masked]>, Prakash Iyangar <[email-masked]>, Deviyani Bhasin <[email-masked]>
Date: Thu, 19 Dec 2019 10:36:04 +0000

Hi Apoorv,

The store has confirmed that this order has been collected by the customer.

You may close this case.

From: Ravi Sankar Podiyattillam <[email-masked]>
Sent: Thursday, December 19, 2019 12:11 PM
To: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Peter Dsouza <[email-masked]>; Saravana Ganapathy <[email-masked]>; Prakash Iyangar <[email-masked]>; Deviyani Bhasin <[email-masked]>
Subject: RE: C&C Delay

Dear Jessie

This is the C& C order which has to be fulfilled from the store itself, Warehouse has nothing do with this order in term of picking and dispatching. Please contact the store to process the order.

Regards
Ravisankar

From: Jessie Caparas
Sent: Thursday, December 19, 2019 12:06 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ravi Sankar Podiyattillam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay
Importance: High

Looping @Ravi Sankar  Podiyattillam<mailto:[email-masked]>

This was escalated more than a week back with no reply.

The order has not been processed since November 26.

Please check and advise.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 18, 2019 10:20 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay

External email sender, please take precaution.
Hi Team,

With reference to the order number: 9762300392
Ticket ID: 336083
Store Code: Max - 60300

Order was placed on Nov 26, 2019 and the status is still submitted to warehouse with no consignment details. We have already escalated the same to the WH however, no response on the same. Please look into this and advise.

Thank you for your help!

Regards,
Apoorv
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