Subject: Refund Not Processed
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], Sagaya Suresh Kumar <[email-masked]>
Cc: [email-masked]
Date: Thu, 19 Dec 2019 03:07:40 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
With reference to ticket # 257112 
Order # 6445450619 
Order Date # 16-Sep-2019 
Tracking ID # FP09161000878 

The order was placed on 16-Sep-2019 ,and till now not delivered to customer. However we can see that on fareye the order is returned to WH on 23-Oct-2019 . But till now we can not see any refund for this order on hybris. Kindly check and process the refund asap. 

This case is pending since 19 Nov 2019 

Regards, 
Fauzan