Subject: Re: Bank Transfer
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>, Harish Thakor <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Wed, 18 Dec 2019 11:16:48 -0700 (MST)

Hi Team, 

Any updates on this case? 

Thank you for your help! 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Lessin Kumar" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 10 December, 2019 13:14:25 
Subject: RE: Bank Transfer 

@ [ mailto:[email-masked]%3e | Lessin Kumar ] @ [ mailto:[email-masked]%3e | Harish
 Thakor ] 

Please process refund of KWD 17.06 to customer’s KNET account as amount already removed from his online account. 

Order 8360148859 

Kind Regards, 

Malik Ismail 

From: Apoorv Joshi [mailto:[email-masked]] 
Sent: Sunday, December 08, 2019 2:11 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Urvika Chaudhary <[email-masked]>; Malik Ismail <[email-masked]> 
Subject: Re: Bank Transfer 

External email sender, please take precaution. 

Hi Team, 

Please update. 

Regards, 
Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "malik ismail" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 5 December, 2019 18:52:42 
Subject: Bank Transfer 

Hi Team, 

With reference to the Ticket ID: 283382 

Order number: 8360148859 

Customer reported via chat that he has already returned his items but he does not want to be forced to shop with us again and he does not want refund in My Credits. We raised a Jira to cancel the My Credits under REL-74129, they have now confirmed cancellation of My Credits from his account. Customer paid for this order via KNET. Please assist with the Bank Transfer for this customer. 

Thank you for your help! 

Regards, 

Apoorv 

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