Subject: Product Suggestion
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Nitesh Singh <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 18 Dec 2019 07:56:45 -0700 (MST)

Hi Team, 

With the reference to ticket number: 338961, customer already bought Juniors Capri Baby Crib from our website and she is looking for a mattress for the same item. 

So could you please help us in this case, as we didn't received any update from concern team yet. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Wednesday, December 18, 2019 6:38:42 PM 
Subject: Product description 

Hi Seeta, 

With reference to email address: [email-masked] and ticket number: 338961, customer purchased an item: Juniors Capri Baby Crib from our website and she is looking for a mattress for the same item. Customer is confused whether which Mattress would fit for the above item. 

We have forwarded this to the third party however there is no response from their end. 

Kindly look into this and provide us the detail of the mattress which would fit for the above item so that we can forward it to the customer. 

Awaiting for your response 

Thanks, 
Nitesh