Subject: RE: Missing item: 6447575502
From: Maxwhryd Ecom <[email-masked]>
To: Seeta Seeta <[email-masked]>, Raghu Pillai <[email-masked]>
Cc: Suvadeep Saha <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Wed, 18 Dec 2019 10:22:41 +0000

Dear Seeta,

Below Said Order Request Qty 6 pcs only as per our data , we shipped 6 pcs. PFB , the data for your reference.

FACILITY_ID
INVC_NBR
DELIVERY_TYPE
DISTRO_NBR
TSF_DATE
TSF_TS
DIVISION
DIV_NAME
ITEM
DESCRIPTION
GROUP_NAME
TSF_QTY
MR
6447575502
WCT
3195869642
8-Oct-19
6:21:24
6
Max
161757551
PU Bag(Cross Body)
Accessories
1
MR
6447575502
WCT
3195869642
8-Oct-19
6:21:24
6
Max
161775149
Ladies casual Shoes
Footwear
1
MR
6447575502
WCT
3195869641
8-Oct-19
6:21:23
6
Max
161524599
MELANGE RIB BUTTON TOP
Ladies
1
MR
6447575502
WCT
3195869641
8-Oct-19
6:21:23
6
Max
161165655
KNIT SKIRT
Ladies
1
MR
6447575502
WCT
3195869642
8-Oct-19
6:21:24
6
Max
161670313
Ladies Casual Shoes
Footwear
1
MR
6447575502
WCT
3195869641
8-Oct-19
6:21:23
6
Max
161875059
PU Bag(Cross Body)
Accessories
1

Thanks
Esaf

From: Seeta Seeta [mailto:[email-masked]]
Sent: Wednesday, December 18, 2019 12:54 PM
To: Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>
Cc: Suvadeep Saha <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Missing item: 6447575502
Importance: High

External email sender, please take precaution.
Hi Team,

With the reference to order number : 6447575502, Customer placed the order on Oct 8, 2019 for 8 items and as per the hybris / consignment details 7 items has been already delivered to him. There is 1 item which has been not shipped from the warehouse which is: 161524599 - - Ribbed Button Detail T-shirt with Short Sleeves and the cost of the item is SAR 20.

We have already raised JIRA for the partially cancellation with https://landmark.atlassian.net/browse/REL-74734 but they are unable to do the same as the cancellation is blocked from Warehouse.

So we request you to look into this as the case has been already escalated to concern team for same but we didn't receive any update from them. The case is pending since Oct.

Awaiting for your response.

Thanks & Regards,
Seeta Kunwar
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