Subject: Re: Wrong Information
From: Rehan Khan <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Wed, 18 Dec 2019 02:54:10 -0700 (MST)

Hi Seeta, 

Any update on this case. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 17 December, 2019 10:34:33 
Subject: Wrong Information 

Hi Team, 

Customer claims that he purchased items from our website after deducting the amount he received a message that his order is cancelled. 

So now he is asking how can he get his amount back. 

But when i try to check on Hybris with his order number, mobile number even with his email ID so it shows nothing. 

Please look at this case. 

Order number - 8362909331 
Mobile number - 60493684 
Email ID - [email-masked] 

Ticket number - 298254 

Regards 
Rehan