Subject: Missing item: 6447575502
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], [email-masked], Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, jessie caparas <[email-masked]>
Date: Wed, 18 Dec 2019 02:53:46 -0700 (MST)

Hi Team, 

With the reference to order number : 6447575502, Customer placed the order on Oct 8, 2019 for 8 items and as per the hybris / consignment details 7 items has been already delivered to him. There is 1 item which has been not shipped from the warehouse which is: 161524599 - - Ribbed Button Detail T-shirt with Short Sleeves and the cost of the item is SAR 20. 

We have already raised JIRA for the partially cancellation with https://landmark.atlassian.net/browse/REL-74734 but they are unable to do the same as the cancellation is blocked from Warehouse. 

So we request you to look into this as the case has been already escalated to concern team for same but we didn't receive any update from them. The case is pending since Oct. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar