Subject: Re: WWD damage item #6446737543
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 18 Dec 2019 02:23:32 -0700 (MST)

Hi Imran, 

Is there any update for below case. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Mohd Imran" <[email-masked]> 
To: "Fauzan Ahmad . Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 7 December, 2019 17:24:40 
Subject: RE: WWD damage item #6446737543 

Hi, 

Forwarded to Saumya. 

Regards 

Imran 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Saturday, December 7, 2019 5:45 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: WWD damage item #6446737543 

External email sender, please take precaution. 

Hi Team, 

With reference to ticket # 237600 

Order# 6446737543 

Item ID: 160671200 - - Giggles Toby Bassinet with Rocking Function 

Order was placed on 28-Sep-2019 . Customer claiming that he has received a damage product and he has shared with us the photos of the product. We have escalated the same to Jeddah WWD Team to do the needful but we can not see any action for the case. 

Kindly check and do the needful ASAP. 

This case is pending since 9 Nov 2019 

Regards, 

Fauzan 
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