Subject: partial shipment
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Tue, 17 Dec 2019 19:06:36 -0700 (MST)

Hi Team, 

Problem Statement: partaily shipment, 

Order Date : 21.11.2019 

Order ID: 6452953788 
Tracking ID: 45052069462 
Assistance Required: Need missing item or refund, 

Issue Description: Customer placed order for 5 items but as per the customer she has only received 4 items, Under the consignment details we can see that only 4 items has been shipped from our side. and it has been raised to the WH two times, but no any reply received, 

The missing item is ​161586274 - - Kappa Perforated Floaters with Hook and Loop Closure 
Units: Piece - piecesEAN: 
SHOEMART 

SAR 70.00 
SAR 52.00 
1 

Regards, 
​Syed Ataullah