Subject: New Reply Received - Re: Thank you for collecting your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Dec 2019 23:50:17 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">Hello there <div dir="auto">As you said ill get my refund for the item which you didn't ship because of some reasons</div>
<div dir="auto">So when ill get my refunds??</div>
<div dir="auto">Why its been so late ?</div>
<div dir="auto">Its been so many days already </div>
<div dir="auto">Please speed up your process</div>
<div dir="auto">Thanks </div>
</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 6 Dec 2019, 10:54 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Saman,</div>
<div><br></div>
<div>
<div>Thank you for getting in touch with us.</div>
<div><br></div>
<div>With reference to order no #6454713026</div>
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<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
<div><br></div>
<div>This order is not cancelled, during quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and we will process the refund as soon as possible.</div>
<div><br></div>
<div>We will not be happy either if you receive bad items in your order, this is the reason why the item was not shipped.</div>
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<div>Hope this helps and have a great day!</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/318090