Subject: New Reply Received - Cancelled ORder
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 17 Dec 2019 21:44:19 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Cancelled ORder  Ticket comment <div><div><div dir="auto">I contacted the bank and they stated that they did not receive any process from your side. Kindly find attached screenshots from my account showing that I did not receive the amount back. Please solve this issue as soon as possible because it is totally not professional to wait more than 30 days for the money.</div></div></div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3MjIyMzg0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ufx3dqwpvuY9Ri6h_Z3dyhO9Z9viDHFfis73O4tUtlA" style="max-width: 100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3MjIyMzg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.C3QP4BqOB1iO1JATsxUwgywy7krkksHuNnM_jZOAxDA" style="max-width: 100%"></div>
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<div>On Tue, 10 Dec 2019 at 10:05 AM Sara Hussein &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div dir="auto">So when will it be sorted out? Because I waited for almost a month now and nothing is changing please solve my problem ASAP </div></div>
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<div dir="ltr" class="gmail_attr">On Tue, 10 Dec 2019 at 9:37 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Sara,</div>
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<div>Thank you for reaching out to us with your concern.</div>
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<div>We’re on it - and we’ll do our best to sort this out quickly.</div>
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<div>Feel free to get in touch if you need further assistance.</div>
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<div>Your friends,</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/294665