Subject: Re: Missing Item 6455604512
From: Numan Ali <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, Ahmed Akbar <[email-masked]>, Omer Iqbal <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Hamada Ali <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>, Jessie Caparas <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>, Mohd Imran <[email-masked]>, Alexander Gomes <[email-masked]>, Ramesh Gottimukkala <ramesh.go
Date: Tue, 17 Dec 2019 17:56:41 +0300

Adding Ahmed & Omar,

Please update on this and check for the second part

On Tue, Dec 17, 2019 at 11:32 AM Sagaya Suresh Kumar <
[email-masked]> wrote:

> Dear @Numan Ali <[email-masked]> – Customer is claiming that he
> has not received 162104892 - - Baby Trend Resort Elite Nursery Center and
> the cost of the item is SAR 999.
>
>
>
> Please revert on urgent!!
>
>
>
> Date
>
> TRACKING_ID
>
> INVOICE_NO
>
> PARTNER_CODE
>
> CONTAINER_ID
>
> PALLET_ID
>
> STORE
>
> STORE_NAME
>
> NAME
>
> CODE
>
> STATUS
>
> LOAD_DATE
>
> LOAD_TIME
>
> Pickup
>
> Name of picker
>
> 12/6/2019
>
> S000331247759
>
> 6455604512
>
> SHIPA
>
> ECRYD168295
>
> CPRPLT000652
>
>
>
>
>
> KSA RIYADH CONLOC
>
> 2299999
>
> DISPATCHED
>
> 6-Dec-19
>
> 5:46:07
>
> 4:00 PM
>
> ADIL
>
> 12/6/2019
>
> S000331247759
>
> 6455604512
>
> SHIPA
>
> ECRYD168309
>
> CPRPLT000652
>
>
>
>
>
> KSA RIYADH CONLOC
>
> 2299999
>
> DISPATCHED
>
> 6-Dec-19
>
> 5:46:07
>
> 4:00 PM
>
> ADIL
>
>
>
>
>
> Regards
>
> Sagaya Suresh
>
> +966 565165997
>
> *From:* Seeta Seeta <[email-masked]>
> *Sent:* Tuesday, December 17, 2019 11:10 AM
> *To:* Suvadeep Saha <[email-masked]>; Sree Adhikessavan <
> [email-masked]>
> *Cc:* Sagaya Suresh Kumar <[email-masked]>; Escalations
> Dxbteam <[email-masked]>; Hamada Ali <
> [email-masked]>; Fauzan Ahmad, Musalman <
> [email-masked]>; Urvika Chaudhary <[email-masked]>;
> Jessie Caparas <[email-masked]>
> *Subject:* Missing Item 6455604512
> *Importance:* High
>
>
>
> *External email sender, please take precaution.*
>
> Hi Team,
>
>
>
> With the reference to order number: 6455604512, customer placed the order
> for 4 item and as per the hybris all items has been delivered to the
> customer. However, customer is claiming that he has not received 162104892
> - - Baby Trend Resort Elite Nursery Center and the cost of the item is SAR
> 999.
>
>
>
> Agent has already escalated the case multiple times but we didn't received
> any update.  We request you to check from your end whether the above item
> was shipped from the warehouse or not.
>
>
>
> Waiting for your response.
>
>
>
> Thanks & Regards,
> Seeta Kunwar
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-- 
Numan Ali
Operations
<http://shipa.com/logistics-for-business/shipa-delivery/>
*M:* +966559996451
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>