Subject: Ticket Assigned - Re:
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 16 Dec 2019 18:11:22 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re:  Still no one called, waiting for courier to return 

Sent from my iPhone

> On 4 Dec 2019, at 8:21 PM, Splash Fashions <[email-masked]> wrote:
> 
> 
> Here’s what you need to do next.
> 
> 
> Download our apps now
>  	 
> iPhone	Android
> 
> Women Men Offers Clearance
> Thank you for submitting your return request
> Hi Shajil TP, you’re almost there! You can finish returning this product in a few easy steps:
> 	
> 1. Confirm your pick-up
> Our courier partner will call you to arrange your return pick-up. Your pick-up should take place in 3-5 business days.
> 	
> 2. Box up your return
> Wrap and seal your product in its original packaging, and ensure that all tags are intact.
> 	
> 3. Hand over your return
> Hand over the package to our courier partner and they will give you an acknowledgement receipt.
> 	
> 4. Receive your refund
> Your product will take 2-3 business days to reach our warehouse. It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.
> Here's how your refund works:
> If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
> Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
> 
> Need help? Get in touch
>  	
> Write us an email now, we'll get back to you as fast as we can.
>  	
> Connect with us on your favourite social network.
>  	
> Reach out in 140 characters! We are @SplashFashions.
>  	
> Call us on 800-SPLASH (800-775274). 
> 7 days a week, 24 hours a day
> 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/325521