From: Noor Alkatib <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 16 Dec 2019 04:00:43 -0700 (MST)

Hi Team, 

Problem Statement: Refund Issue 
Order Date : Nov 2, 2019 
Delivery Date: 
Order ID:6449912331 
Tracking ID: 
Assistance Required: Order is showing on validation cancelled and was placed on 02-Nov-2019 but the amount got deducted from the customer's account on 
02/11/19. The cancel/refund transaction is showing rejected . Please look into this and advise. 

Regards, 
Noor