Subject: New Reply Received - Re: ﻿ Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Dec 2019 15:46:38 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: 	Order confirmed!   Ticket comment <div dir="auto" style="direction: rtl; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
والحل معاكم صار لي اسبوعين ولا حتى جاء احد يستلم الطلب الخطأ<br>
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مو معقولة للحين الطلب ماجهز<br>
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مو معقولة كل يوم الاحق وراكم <br>
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من جد خدمتكم جدا سيئة<br>
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وراح انشر عليكم وعن خدمتكم السيئة في قوقل<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, December 8, 2019 10:53:06 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#323145] - Re:  Order confirmed!
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<div dir="rtl">مرحبا ايمان ,</div>
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<div dir="rtl">شكراً لك على تواصلك معنا.</div>
<div dir="rtl">تقبلي كامل اعتذارنا عن الإزعاج الذي تسببنا به.</div>
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<div dir="rtl">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن و لضمان عدم تكرار هذا الخطاء مستقبلا وسنزودكم با المستجدات فور حصولنا عليها .</div>
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<div dir="rtl">لا تترددي بالاتصال بنا للحصول على مزيد من المساعدة.</div>
<div dir="rtl">أصدقائك،</div>
<div dir="rtl">فريق الدعم.</div>
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<blockquote class="x_freshdesk_quote">On Sat, 7 Dec at 10:00 PM <span class="x_separator">
, Eiman Albasha &lt;[email-masked]&gt; wrote: <img id="x_81abdaae-cbe7-4414-8fdb-47aa3d808711" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA2OTU5NjM2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GXQG_9K5h9nJEOTMm6o2cqu_92biUiV3ngBAuXycgjA" alt="Image" style="max-width:100%">
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استلمت منتج خطأ<br>
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المفروض كان استلم كرسي السيارة للاطفال</div>
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للاسف استلمت منتج خطأ وهو عبارة عن فناجين شاي<br>
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<font color="#000000" style="font-size:11pt"><b>From:</b> support=[email-masked] &lt;support=[email-masked]&gt; on behalf of Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, December 3, 2019 12:59:54 PM<br>
<b>To:</b> ايمان الباشا &lt;[email-masked]&gt;<br>
<b>Subject:</b> Order confirmed! </font>
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Your order number is 6455448334 | <a href="https://www.centrepointstores.com/sa/en/my-account/order/6455448334?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_SA_en" rel="noreferrer" style="color:#92979E">
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<td colspan=" 2" style="padding:15px 0 0 0">Download our apps now</td>
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<span class="x_x_navmenu"><a href="https://www.babyshopstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en" target="_blank" rel="noreferrer" style="text-decoration:none; display:inline-block; color:#ffffff; padding:10px 6px; word-wrap:normal">Babyshop</a></span>
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Your order has been successfully placed.</div>
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Hi ايمان الباشا, thanks for shopping with us. <br>
<br>
For your reference, your order number is <span style="color:#00b9e5"><a href="https://www.centrepointstores.com/sa/en/my-account/order/6455448334?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_SA_en" rel="noreferrer" style="color:#00b9e5; text-decoration:none">6455448334</a></span>.
<br>
<br>
Your SAR 25 Careem Now voucher code: <b>NOW25</b> </div>
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<div style="margin:0; padding:0; text-align:left; font-family:Helvetica,Arial,sans-serif; font-size:14px; line-height:22px; color:#242428; padding-right:40px">
Order shipping to<br>
<b>ايمان مهدي الباشز</b><br>
8180 6ب<br>
32453<br>
Seihat <br>
Mobile: +966 532830030 </div>
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Payment Method:<br>
<b>Cash on Delivery</b><br>
1. We will call you to verify the order before it leaves our warehouse </div>
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Order Details </div>
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Item</div>
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Description</div>
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Total Price</div>
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<td align="left"><a href="https://www.centrepointstores.com/sa/en/p/161671152?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_SA_en" rel="noreferrer"><img alt="" src="https://8e676dcebf3309ae7e1b-f801ca07733addcf236da446f6ef5b12.lmsin.net/161671152-D6-NF-BSAW19061019_01-150.jpg" class="x_x_product" width="100%" style="padding:20px 0 0 0; max-width:135px">
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<td align="left" style="padding:8px 0 0 0; color:#3d4648; font-weight:600">BABYSHOP
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<td align="left" style="padding:8px 0 0 0; color:#3d4648; font-weight:600">Juniors Bailey Deluxe Baby Stroller
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Color: Grey</td>
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Quantity: 1
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SAR 303 </td>
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<td align="left"><a href="https://www.centrepointstores.com/sa/en/p/161532724?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_SA_en" rel="noreferrer"><img alt="" src="https://8e676dcebf3309ae7e1b-f801ca07733addcf236da446f6ef5b12.ssl.cf3.rackcdn.com/161532724-161532724-BS19090319_01-150.jpg" class="x_x_product" width="100%" style="padding:20px 0 0 0; max-width:135px">
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<td align="left" style="padding:8px 0 0 0; color:#3d4648; font-weight:600">BABYSHOP
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<td align="left" style="padding:8px 0 0 0; color:#3d4648; font-weight:600">Nania Driver Tech Baby Car Seat
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Color: Black</td>
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Quantity: 1
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SAR 359 </td>
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<td width="45%" style="padding-right:20px">
<table width="100%" align="left" style="vertical-align:top">
<tbody>
<tr>
<td colspan="2" width="65%" align="left" style="font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:12px; color:#333333">
Your BabyShop product should arrive on 05th December 2019 between 14:00 - 18:00 hours.
<br>
</td>
</tr>
</tbody>
</table>
</td>
<td width="55%" align="right" style="line-height:20px; text-align:left">
<table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px; text-align:left">
<tbody>
<tr>
<td style="font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:14px; color:#333333">
Subtotal: </td>
<td align="right" style="font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:14px; color:#333333">
<strong>SAR 662</strong> </td>
</tr>
<tr>
<td colspan="2" style="border-bottom:solid #CCCCCC 1px"></td>
</tr>
<tr>
<td colspan="2"></td>
</tr>
<tr>
<td style="font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:14px; color:#333333; width:214px">
Savings: </td>
<td align="right" style="font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:14px; color:#333333">
<strong>- SAR 166</strong> </td>
</tr>
<tr>
<td colspan="2" style="border-bottom:solid #CCCCCC 1px"></td>
</tr>
<tr>
<td colspan="2"></td>
</tr>
<tr>
<td style="font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:14px; color:#333333; width:214px">
BabyShop Standard Ground Shipping: <br>
<span style="border-bottom:solid #CCCCCC 1px; display:inline-block; width:100%"></span>Standard ground shipping:
<br>
<br>
<span style="border-bottom:solid #CCCCCC 1px; display:inline-block; width:100%"></span>
</td>
<td align="right" style="font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:14px; color:#333333">
<strong>FREE <br>
<br>
<span style="border-bottom:solid #CCCCCC 1px; display:inline-block; width:100%"></span>FREE
<br>
<br>
<span style="border-bottom:solid #CCCCCC 1px; display:inline-block; width:100%"></span></strong>
</td>
</tr>
<tr>
<td colspan="2"></td>
</tr>
<tr>
<td style="font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:14px; color:#333333">
COD Charges: </td>
<td align="right" style="font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:14px; color:#333333">
<strong>SAR 17</strong> </td>
</tr>
<tr>
<td colspan="2"></td>
</tr>
<tr>
<td style="font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:18px; color:#333333">
<strong>Total</strong> </td>
<td align="right" style="font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:18px; color:#333333">
<strong>SAR 679</strong> </td>
</tr>
<tr>
<td colspan="2" style="border-bottom:solid #CCCCCC 1px"></td>
</tr>
<tr>
<td colspan="2"></td>
</tr>
<tr>
<td colspan="2"></td>
</tr>
<tr>
<td colspan="2" style="font-family:Helvetica,Arial,sans-serif; line-height:20px; font-size:14px; color:#333333; padding-bottom:20px">
Your order could earn you 63 Shukrans. </td>
</tr>
<tr>
<td colspan="2" style="font-family:Helvetica,Arial,sans-serif; line-height:20px; font-size:14px; color:#333333; padding-bottom:20px">
Your order may arrive in multiple deliveries. </td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td align="center" width="100%" bgcolor="ffffff" style="padding:10px 0 20px 0; background:#ffffff; border-top:1px solid #eeeeee">
<div class="x_x_content">
<table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px; width:100%; padding:10px 0 0 0; color:#000">
<tbody>
<tr>
<td style="padding:0 0 15px 15px; font-size:15px; font-weight:700; text-align:left; color:#242428">
<span class="x_x_aligntext">Need help? Get in touch</span> </td>
</tr>
<tr>
<td align="center">
<div class="x_x_getintouch-block" style="max-width:285px; display:inline-block; padding:0; width:100%">
<table align=" center" width=" 100%" class="x_x_getintouch" style="border:1px
					solid #eeeeee; max-width:290px; min-height:95px; background-color:f9f9f9">
<tbody>
<tr>
<td align="left" width="100%">
<table border=" 0" cellpadding=" 0" cellspacing="
								0" width="100%" style="padding:13px">
<tbody>
<tr>
<td>
<a href="mailto:[email-masked]?Body=Contacted" target="_blank" rel="noreferrer" style="border:0; margin:0; padding:0; text-decoration:none"><img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
</td>
<td style="font-size:11px; padding-left:20px">
<div style="margin:0; padding:0; line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<div class="x_x_getintouch-block" style="max-width:285px; display:inline-block; padding:0; width:100%">
<table align=" center" width=" 100%" class="x_x_getintouch" style="border:1px
					solid #eeeeee; max-width:290px; min-height:95px; background-color:f9f9f9">
<tbody>
<tr>
<td align="left" width="100%">
<table border=" 0" cellpadding=" 0" cellspacing="0" width="100%" style="padding:13px">
<tbody>
<tr>
<td>
<a href="https://www.facebook.com/CentrepointME" target="_blank" rel="noreferrer" style="border:0; margin:0; padding:0; text-decoration:none"><img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
</td>
<td style="font-size:11px; padding-left:20px">
<div style="margin:0; padding:0; line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td align="center" width="100%">
<div class="x_x_getintouch-block" style="max-width:285px; display:inline-block; padding:0; width:100%">
<table align=" center" width=" 100%" class="x_x_getintouch" style="border:1px
					solid #eeeeee; max-width:290px; min-height:95px; background-color:f9f9f9">
<tbody>
<tr>
<td align="left" width="100%">
<table border=" 0" cellpadding=" 0" cellspacing="0" width="100%" style="padding:13px">
<tbody>
<tr>
<td>
<a href="https://twitter.com/centrepointme" target="_blank" rel="noreferrer" style="border:0; margin:0; padding:0; text-decoration:none"><img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
</td>
<td style="font-size:11px; padding-left:20px">
<div style="margin:0; padding:0; line-height:20px">Reach out in 140 characters! We are
<strong>@centrepointme</strong>.</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<div class="x_x_getintouch-block" style="max-width:285px; display:inline-block; padding:0; width:100%">
<table align=" center" width=" 100%" class="x_x_getintouch" style="border:1px
					solid #eeeeee; max-width:290px; min-height:95px; background-color:f9f9f9">
<tbody>
<tr>
<td align="left" width="100%">
<table border=" 0" cellpadding=" 0" cellspacing="0" width="100%" style="padding:13px">
<tbody>
<tr>
<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
<td style="font-size:11px; padding-left:20px">
<div style="margin:0; padding:0; line-height:20px">
<strong>Call us on 800-111-10CP (800-1111027).</strong>
<br>
7 days a week, 24 hours a day</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td class="x_x_two-column" align="center" style="padding:5px 0 0 0; background:#eeeeee">
<table width="100%">
<tbody>
<tr>
<td width="50%">
<div class="x_x_content">
<div class="x_x_column" style="width:49%; display:inline-block">
<table width="100%">
<tbody>
<tr>
<td class="x_x_inner" align="left">
<table class="x_x_contents">
<tbody>
<tr>
<td align="left"><span style="font-size:11px; color:#848483">© 2019 Retail World Limited
</span></td>
<td> </td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<div class="x_x_column" style="width:49%; display:inline-block">
<table width="100%">
<tbody>
<tr>
<td class="x_x_inner" align="right">
<table class="x_x_contents">
<tbody>
<tr>
<td align="right" style="text-align:right; width:100%"><span style="font-size:11px; color:#848483"><a href="https://www.centrepointstores.com/sa/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en" target="_blank" rel="noreferrer" style="text-decoration:none; color:#848483">Privacy
 Policy</a>  | <a href="https://www.centrepointstores.com/sa/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_en" target="_blank" rel="noreferrer" style="text-decoration:none; color:#848483">
Terms &amp; Conditions</a> </span></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
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</tbody>
</table>
</td>
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</tbody>
</table>
</div>
</span>
</blockquote>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/323145