Subject: New Reply Received - Return Order No Collection
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 15 Dec 2019 06:46:07 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Return Order No Collection  Ticket comment <div><div dir="auto">Guys seriously how long does it take to request a pick up? </div></div>
<div dir="auto">It’s been almost two months and despite constant emails to you no action has been taken. </div>
<div dir="auto"><br></div>
<div dir="auto">I am afraid, I’m forced to go to social media to publicly degrade your brand and service.</div>
<div dir="auto"><br></div>
<div dir="auto">Good luck with that.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you,</div>
<div dir="auto">Dushala </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 6 Dec 2019 at 4:53 AM Dush &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div dir="auto">Hi,</div></div>
<div dir="auto"><br></div>
<div dir="auto">Can you please request the courier company to call me on Sunday, 8th Dec anytime between 12-3 pm. </div>
<div dir="auto"><br></div>
<div dir="auto">Thank you,</div>
<div dir="auto">Dushala </div>
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<div dir="ltr" class="gmail_attr">On Wed, 27 Nov 2019 at 8:45 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Dush,<br><br>Thank you for your patience.</div>
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<div dir="ltr">We have heard back from our courier partner and they have mentioned that they tried calling you to arrange a colelction however, without success as the calls weren't answered. Please help us with a suitable time to call you or an alternate contact number so a collection can be arranged on priority.</div>
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<div dir="ltr">Thank you for your help!</div>
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<div dir="ltr">​Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/241316