Subject: WWD Delivery Delayed
From: M Ataullah <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Fri, 13 Dec 2019 17:54:30 -0700 (MST)

Hi Team, 

problem statement; WWD Delivery delayed, 
Order number : 6450933377 
Ticket ; 334259 
Assistance required; urgently deliver or initiate the refund, 

The order was placed on 11.11.2019, and till now it's not delivered, ceven this issue escalated to the jedda team, they replied the Tabuk is not belong to Jeddah. then it's escalated to other team many times but they didn't reply yet, now the customer request to cancel the order and refund money, 

Kindly take a look at this ticket and assist us further, 

Regards 
Syed Ataullah