Subject: For initiating the refund
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Fri, 13 Dec 2019 12:04:53 -0700 (MST)

Hi Team, 

Problem statement; refund is pending due to SADAD payment, 
With reference order id 6455802966, Ticket 325496, 
Assistance Required; Urgently initiate the refund, 

The customer was placed the order on 06.12.2019, then recently it's cancelled, but till now did not initiate the refund, before it was raised to JIRA team, they advised me to contact with finance team since SADAD refund CS ticket already exists. 

Kindly solve this issue and assist us further, 

Regards 
Syed Ataullah