Subject: Re: Arabic Language Test - MD ATIF SALEH
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Fri, 13 Dec 2019 04:03:20 -0700 (MST)

Hi, 

candidate answers only two last questions in Arabic and rating for that 5 out of 10. 

Regards, 
Fauzan 

From: "HR" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, December 13, 2019 4:01:24 PM 
Subject: Arabic Language Test - MD ATIF SALEH 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	MD ATIF SALEH 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	if any customer ordered for pizza and given him delivering time by massages, he called me back complaining that is not received his pizza on time then i told him that your address is found incorrect at that time i will try to suggest him to correct address neither the item would be returned to sender that is undelivered. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	this is Atif Saleh S/O Abu Saleh i belong to Jharkhand Jamshedpur nut currently i am living Jasola Delhi since two months with my sister, i have completed graduation in Arabic from KMCUAF University Lucknow in 2019, and completed Diploma in Arabic from Delhi, and also i have knowledge of computer as MS Office with Certificate, in my family members 5 brothers including me and six sisters are with my parents, my father has a private job, he is a member of JIH Jharkhand Jamshedpur, my mother is a house keeper, 
i have no experience of work because i have done graduation this year that is why i ma fresher and want to get a job in a reputed company where i can show my skills to contribute to company growth. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	good customer service- your Emails towards your customer so you will respond him within 24 hours, 
great customer service - your Emails towards your customer so great customer service quickly respond within 1 minute or 4,5 minute, 
this is difference between good and great customer service. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	1- تقديم النشرة الاخبارية المجانية 
2- الحفاظ و الصيانة علي دعم العملاء الممتاز و الخدمات 
3- الترويج لعملك علي شبكة وسائل الاعلام الاجتماعية 
4- زيادة لعملك من خلال طلب الرئ علي الموقع 
5- يجب علي اتخاذ بيانات العمال 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	قد زرت الي دلهي الجديدة، هي عاصمة الهند، اعيش في الهند منذ شهرين مع اختي ، و زيارتى الي اماكن مختلفة في دلهى مثل البوابة الهند، قطب مينار، مسجد جامعة, المقبرة همايو و غير ذالك، 
تم القيام البوابة الهند بواسطة لديونس دنس فى سنة احدي عشر مئة و واحد و عشرين ، ، 
دلهى يقال هي مدينة تاريخية لانه هناك اماكن تاريخية و اشخاص كثير من ناحة العالم يزورون الي دلهي لمشاهدةهم، 
هناك حدائقة مشهورة كثيرا يسمي بحديقة نهرو، حديقة بدها، حديقة راجوري و غير ذالك حيث كثير من الناس يخرجون اليهم لاتخاذ الجو النظيف كل اليوم، 
هناك المتشفي المشهورة في كل الهند كمستشفى المعهد الهند فى الطب، مستشفي مول شند، مستشفى صفدر غنج، مستشفي فورتز و غير ذالك حيث اشخاص من الخارج يجئون الي المستشفيات للعلاج، 
هناك اشخاص يعيشون في حالة جيدة مع صيانة و ملابس جيد يخرجون الي الخارج لعمل لازم، 
الطرق دلهى نظيف جدا بدون ثقب ، السيارت تتحرك بسرعة جدا علي الطرق ، 
دلهي يقال ايظا مدينة مترو هناك محطة مترو ىنظر فى كل الانحاء انها يسهل السفر لاشخاص دلهي ، القوات الامن قيام فى كل محطات مترو لمساعدة الناس، 
كل اليوم كثير من الناس في دلهى يسفر بمترو ذهاب الي المكاتبهم، مترو انه قيمة رخيص من سياة الاخري لسفر الي نحو من نحو الاخري.