Subject: Ticket No 284004, Order No 6451807169 - Refund to be processed for missing order at the store
From: Nikhil Bishnoi <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 12 Dec 2019 10:30:31 -0700 (MST)

Hi Apoorv, 

With regards to Order no 6451807169, Store ID Max60278, customer placed an order for C&C on Nov 17, after follow ups WH confirms and given POD but store is saying that they don't have the order. Customer now wants to cancel the transaction and after sharing POD with the store, store is still not cancelling the transaction. 

Customer wants the refund now for his order. 

Please assist. 

Regards, 
Nikhil.