Subject: Ticket Assigned - delivery status required
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Dec 2019 11:29:03 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery status required Hi,  Further to your email, with respect to the order number 6454333543 I only received partial delivery and did not receive textured cross body bags with double handles.  
   
 The online status of the specific item shows the order is in process, screen shots and receipt is attached for the reference. 
   
 Please acknowledge and confirm the status of remaining item ( textured cross body bags with double handle).  
   
 Regards, 

       

 On Wed, 4 Dec 2019, 9:52 AM Centrepoint, <[email-masked]> wrote: 

	 
  Hi khuram,  

 
 Thank
you for getting in touch with us. 
   
 The item 161570996 - - Textured Crossbody Bag with Double Handles in your order ID 6454122594 went out of stock, so we've
partially shipped your order and the amount you paid for this item will be refunded back to
your debit or Credit Card in 2 - 15 working days. 
   
 With respect to order id - 6454333543 as we can check you have already collected your item on 30/11/2019 
   
 We
apologise for the inconvenience caused and thank you for your patience. 
   
 Feel
free to get in touch with us for further assistance 

 Your friends, 
 The Support Team https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/314615