Subject: New Reply Received - Re: Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Dec 2019 15:27:17 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">hello Centrepoint can i cansel my order code # 8363995231 because i will order other style pls hope u considered my request ..thank u im your regular customer ...</div>
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<div>On Sat, 30 Nov 2019, 03:03 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 239217</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 239217<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Fauzan Musalman : </div>
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<div dir="ltr">Hi Lucy,</div>
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<div dir="ltr">Thank you for reaching out to us and apologies for the delay in response.<br><br>
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<div dir="ltr">We have been informed by the delivery partner that they have attempted to deliver the order to you however have not received a response from your side. Kindly update us your contact number and alternative number to update the delivery partner.</div>
<div dir="ltr"> <br>Thank you for the cooperation. Please reach out to us for any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/239217