Subject: Re: Issue with order number: 6446630232
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>, Ksaconloc Returns <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 11 Dec 2019 01:31:41 -0700 (MST)

Hi Team, 

Please do the needful asap as the case still pending since 15 Oct 2019. 

Regards, 
Fauzan 

From: "Malik Ismail" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "ksalmglogistics Rydconloc" <[email-masked]>, "Ksaconloc Returns" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 1 December, 2019 19:24:48 
Subject: RE: Issue with order number: 6446630232 

Hi [ mailto:[email-masked] | 
@ksalmglogistics Rydconloc ] , 

This order returned since 26 th Oct but status still In transit. 

Please update order as NDR to process refund to customer. 

Regards, 

Malik Ismail 

From: Seeta Seeta <[email-masked]> 
Sent: Saturday, November 30, 2019 12:11 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Urvika Chaudhary <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Issue with order number: 6446630232 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With the reference to order number: 6446630232, customer placed the order on Sept 27 and as per the tracking number FP10010100064 the order is RTO as customer refuse the shipment. Agent has already escalated the case to conloc team for the refund but we are not getting any response from them. 

Could you please check and help us to close this case on priority. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com