Subject: Ticket Assigned - Conversation with Jumping Candy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Dec 2019 03:40:05 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jumping Candy Jumping Candy                    i want to place my order now           07:12 AM, 11th Dec                     Jumping Candy                    i dont want to lost my things           07:12 AM, 11th Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           07:13 AM, 11th Dec                     Jumping Candy                    just to ask you your shukran problem fix  or not           07:13 AM, 11th Dec                     Jumping Candy                    if not could you please extend my expiray date of use of shukran           07:15 AM, 11th Dec                   Fauzan                   it has been fixed           07:15 AM, 11th Dec                     Jumping Candy                    did you add my last purchase point in shukran as i already sent you the email           07:16 AM, 11th Dec                     Jumping Candy                    and how iwill use this money now for current buying           07:17 AM, 11th Dec                   Fauzan                   We give you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.           07:17 AM, 11th Dec                     Jumping Candy                    how i will use it now           07:19 AM, 11th Dec                   Fauzan                   you can use shukran point on online purchases if the point is 200 and above           07:20 AM, 11th Dec                     Jumping Candy                    yes my point more           07:20 AM, 11th Dec                   Fauzan                   so you can use it on paying for your order on checkout page there will be an option for shukran           07:22 AM, 11th Dec                     Jumping Candy                    i am clicking but its not working           07:22 AM, 11th Dec                   Fauzan                   can you please share your email address           07:26 AM, 11th Dec                     Jumping Candy                    [email-masked]           07:26 AM, 11th Dec                   Fauzan                   We have checked and can see that your Shukran card is actually not linked to your Centrepoint account. To link your Shukran card, please follow the below steps:

1- Log in your account.
2- Go to My account > Shukran > Link your account here.
3- Follow the provided steps on the Webpage           07:28 AM, 11th Dec                     Jumping Candy                    ok iwill do later inshallah           07:29 AM, 11th Dec                     Jumping Candy                    could you plesas tell me how much money i have in my account           07:30 AM, 11th Dec                   Fauzan                   we are sorry we can not know the balance of shukran you call contact customer support of shukran for more information           07:32 AM, 11th Dec                   Fauzan                   Is there anything else I can help you with?            07:34 AM, 11th Dec                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           07:36 AM, 11th Dec                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:39 AM, 11th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/334719