Subject: Ticket Assigned - Conversation with Rolling Game
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Dec 2019 05:05:59 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rolling Game Rolling Game                    Hi           08:30 AM, 09th Dec                     Rolling Game                    I still didn’t receive my order           08:30 AM, 09th Dec                     Rolling Game                    u said I’ll receive it by yesterday but i didn’t           08:30 AM, 09th Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           08:30 AM, 09th Dec                     Rolling Game                    plz. Where’s my order?           08:31 AM, 09th Dec                     Rolling Game                    too much to wait more than ONE WEEK to receive an order!!!!           08:31 AM, 09th Dec                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:32 AM, 09th Dec                     Rolling Game                    Order no. 6454696039           08:32 AM, 09th Dec                     Rolling Game                    Qok           08:33 AM, 09th Dec                   Fauzan                   We sincerely apologize for the inconvenience           08:35 AM, 09th Dec                   Fauzan                   we have already raised a request to our relevant team to deliver the order as soon as possible and we are working on it deliver the order           08:36 AM, 09th Dec                     Rolling Game                    So, wheni’ll receive my order?           08:36 AM, 09th Dec                     Rolling Game                    Something else plz.           08:37 AM, 09th Dec                   Fauzan                   it may take 1 to 3 days           08:37 AM, 09th Dec                     Rolling Game                    6454821307           08:37 AM, 09th Dec                     Rolling Game                    I requested more than once to update the status of this order to delivered so i can return it as i receive it totally broken and nothing happened till now           08:38 AM, 09th Dec                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:40 AM, 09th Dec                   Fauzan                   Thank you for holding up            08:41 AM, 09th Dec                     Rolling Game                    Ok           08:41 AM, 09th Dec                   Fauzan                   we would like to inform you that the status has been been updated           08:41 AM, 09th Dec                     Rolling Game                    So why i can’t find “return item” ?           08:43 AM, 09th Dec                     Rolling Game                             08:45 AM, 09th Dec                     Rolling Game                    Still not yet updated           08:45 AM, 09th Dec                   Fauzan                   can you please share the name of items that you want  to return it           08:45 AM, 09th Dec                     Rolling Game                    Pretty by flormar blusher 005           08:47 AM, 09th Dec                     Rolling Game                             08:48 AM, 09th Dec                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:50 AM, 09th Dec                     Rolling Game                    Ok           08:50 AM, 09th Dec                     Rolling Game                    U still there?           08:56 AM, 09th Dec                   Fauzan                   we are sorry for the delay           08:56 AM, 09th Dec                     Rolling Game                    it’s ok           08:56 AM, 09th Dec                   Fauzan                   we would like to inform you that the item which you want to return is non returnable item           08:58 AM, 09th Dec                     Rolling Game                    But it’s ur fault i receive it totally broken not my fault           08:59 AM, 09th Dec                     Rolling Game                    replace it then           08:59 AM, 09th Dec                   Fauzan                   can you please share the photo of the item           09:00 AM, 09th Dec                     Rolling Game                    It’s bot with me right now i left it at work where I receive it, once i go to work i’ll send its photo           09:02 AM, 09th Dec                   Fauzan                   please send it and we will do the needful           09:03 AM, 09th Dec                   Fauzan                   Is there anything else I can help you with?            09:04 AM, 09th Dec                     Rolling Game                    Thank u           09:05 AM, 09th Dec                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           09:05 AM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/327698