Subject: Order Delivery Issue
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 8 Dec 2019 14:51:48 -0700 (MST)

Hi Team, 

With reference to the order number: 6450181626 
AWB: 45048064294 

This order was placed on Nov 5, 2019 and on hybris the status is showing as "In Transit". However, when we are checking on Aramex with AWB: 45048064294, it is coming up as Invalid. We have already escalated to warehouse and we are not getting any updates. 

Please advise how should we proceed with this. Thank you for your help! 

Regards, 
Apoorv