Subject: Ticket Assigned - Urgent! - Reference Order #9761256769).
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Dec 2019 19:10:00 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Urgent! - Reference Order #9761256769). 

Hello,

I am extremely disappointed with online shopping experience (ref. my order Order #9761256769).

It was promised to be delivered in 48 hours but now it has been 5 days of struggling, chasing shipping agent and contacting centrepoint, but till now my order is not delivered.
Yesterday only i received 1 item "Boon Pulp Feeder - Babyshop" but did not receive remaining 3 items footwear (shoemart). I need your urgent action to deliver my remaining items before today evening as i am travelling in the night.

Further i would like to highlight your poor selection of shipping agency Shipa which is one of the worst and disappointing, it is not just my experience you may check their reviews on google they are among the worst, and i am surprised why Centrepoint has to chose such company. Kindly dont send me any shipment through this company in future.

Waiting for your urgent response and action.

Regards,
Syed Abbas
Abu Dhabi

050-1800870

Sent from Outlook<http://aka.ms/weboutlook>

________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Centrepoint <[email-masked]>
Sent: Sunday, November 24, 2019 10:10 PM
To: SYED ABBAS <[email-masked]>
Subject: How did you enjoy shopping with us?

Please let us know.

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Hi SYED ABBAS, your opinion means the world to us and we'd appreciate if you took a minute to tell us how we're doing.
How likely are you to recommend CentrepointStores.com to your friends?
0<https://www.centrepointstores.com/ae/en/nps/captureRating?npsRating=0&encdata=o%2B5EqU%2F2pGr3vu5yfmcSFVzVTT7lGLsSkodGAdm1Ciw%3D&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en> 1<https://www.centrepointstores.com/ae/en/nps/captureRating?npsRating=1&encdata=o%2B5EqU%2F2pGr3vu5yfmcSFVzVTT7lGLsSkodGAdm1Ciw%3D&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en> 2<https://www.centrepointstores.com/ae/en/nps/captureRating?npsRating=2&encdata=o%2B5EqU%2F2pGr3vu5yfmcSFVzVTT7lGLsSkodGAdm1Ciw%3D&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en> 3<https://www.centrepointstores.com/ae/en/nps/captureRating?npsRating=3&encdata=o%2B5EqU%2F2pGr3vu5yfmcSFVzVTT7lGLsSkodGAdm1Ciw%3D&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en> 4<https://www.centrepointstores.com/ae/en/nps/captureRating?npsRating=4&encdata=o%2B5EqU%2F2pGr3vu5yfmcSFVzVTT7lGLsSkodGAdm1Ciw%3D&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en> 5<https://www.centrepointstores.com/ae/en/nps/captureRating?npsRating=5&encdata=o%2B5EqU%2F2pGr3vu5yfmcSFVzVTT7lGLsSkodGAdm1Ciw%3D&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en> 6<https://www.centrepointstores.com/ae/en/nps/captureRating?npsRating=6&encdata=o%2B5EqU%2F2pGr3vu5yfmcSFVzVTT7lGLsSkodGAdm1Ciw%3D&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en> 7<https://www.centrepointstores.com/ae/en/nps/captureRating?npsRating=7&encdata=o%2B5EqU%2F2pGr3vu5yfmcSFVzVTT7lGLsSkodGAdm1Ciw%3D&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en> 8<https://www.centrepointstores.com/ae/en/nps/captureRating?npsRating=8&encdata=o%2B5EqU%2F2pGr3vu5yfmcSFVzVTT7lGLsSkodGAdm1Ciw%3D&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en> 9<https://www.centrepointstores.com/ae/en/nps/captureRating?npsRating=9&encdata=o%2B5EqU%2F2pGr3vu5yfmcSFVzVTT7lGLsSkodGAdm1Ciw%3D&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en> 10<https://www.centrepointstores.com/ae/en/nps/captureRating?npsRating=10&encdata=o%2B5EqU%2F2pGr3vu5yfmcSFVzVTT7lGLsSkodGAdm1Ciw%3D&utm_source=hybris&utm_medium=email&utm_campaign=net_promoter_score_AE_en> Not at all Likely Extremely Likely

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