Subject: New Reply Received - Conversation with sh.tu.ju
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Dec 2019 11:00:15 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Conversation with sh.tu.ju  Ticket comment <div>Dear team, <br>
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Kindly note that this order S000304528489 contains 2 cartons. It has not been delivered yet. <br>
We will do our best to have this order delivered at the earliest convenience.<br>
<br>
Best regards <br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>6/12/2019 12:46 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#317697] - Conversation with sh.tu.ju<br>
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<br>
 
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<div dir="ltr">ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/317697" rel="noreferrer">#317697</a> </div>

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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">With reference to tracking ID: <strong dir="ltr">S000304528489</strong>
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<div dir="ltr">Can you please tell us how many boxes are in this tracking no. as customer claiming that he has getting only one item and as per our details the tracking no. is contain 4 items. Kindly check and update us ASAP.</div>

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<div dir="ltr">Regards,</div>

<div dir="ltr">Fauzan</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/317697