Subject: FW: [#317409] - Missing items
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sun, 8 Dec 2019 09:12:35 +0000

Hi Team,

FYI on Lifestyle escalations.

From: Mahesh Kumar Kanakam <[email-masked]>
Sent: Sunday, December 8, 2019 11:37 AM
To: Centrepoint <[email-masked]>; Lifestyle Ecom <[email-masked]>; Mohan Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; [email-masked]; LMS Dispatch <[email-masked]>; Saravanan Satapan <[email-masked]>
Subject: RE: [#317409] - Missing items

Hi team,

FYI … Please address to Sreedhar / Mohan dev for all  Lifestyle Ecommerce related issues

Sreedher katta - [email-masked]<mailto:[email-masked]>
Mohan Dev - [email-masked]<mailto:[email-masked]>

@Sreedhar
Pl check & revert
Thanks & Regards

Maheshkumar,
Lifestyle Distribution Center - UAE Operations
Gate No: 35, Land Mark Building, Post Box No :34425, Jabel Ali Industrial Area 1, Dubai
Tel  : +971 48993695
Mob : +971 559623239
Connect with us:
<http://www.lifestylegulf.com/>  <http://www.facebook.com/lifestylegulf>  <http://www.instagram.com/lifestylegulf>    <http://www.pinterest.com/lifestylegulf>  <http://www.twitter.com/lifestylegulf>  <https://www.youtube.com/lifestylegulf>

From: Centrepoint [mailto:[email-masked]]
Sent: Sunday, December 08, 2019 11:32 AM
To: Saravanan Satapan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Manoj Chelaram Talreja <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Mahesh Kumar Kanakam <[email-masked]<mailto:[email-masked]>>; LMS Dispatch <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#317409] - Missing items

External email sender, please take precaution.
Hi Saravanan sathappan,

Any updates on the below.

Problem Statement: Missing items
Order Date :Nov 22, 2019
Order number: 9763067527
Tracking ID: 201912041321867

​customer confirmed that he did not receive the following item:
160555856 - - J World Printed 12-Piece Pencil Set
160541925 - - Minions Printed 5-Piece Trolley Backpack Set

Best regards,
Maysa Ramadneh
On Sat, 7 Dec at 9:27 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Dears,

Problem Statement: Missing items
Order Date :Nov 22, 2019
Order number: 9763067527
Tracking ID: 201912041321867

​customer confirmed that he did not receive the following item:
160555856 - - J World Printed 12-Piece Pencil Set
160541925 - - Minions Printed 5-Piece Trolley Backpack Set

Best regards,
Dina Naghouj
On Sat, 7 Dec at 10:45 AM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Dears,
A kind reminder.

Problem Statement: Missing items
Order Date :Nov 22, 2019
Item: 161492630 - - Printed 3-Piece Sleepshirt Set
Order number: 9763067527
Tracking ID: 201912041321867
Assistance Required: missing items

this customer was confirmed that he didn't pick the below items.
160555856 - - J World Printed 12-Piece Pencil Set
160541925 - - Minions Printed 5-Piece Trolley Backpack Set

Best regards,
Maysa Ramadneh
On Fri, 6 Dec at 9:32 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Hi Lms.dispatch,
​
items ID : 160555856  --  160541925

kindly not that customer want his items back not the refund because she gonna leave the country .
​
Best regards,
​
hatem alatrash.

On Thu, 5 Dec at 9:33 PM , Lms.dispatch <[email-masked]<mailto:[email-masked]>> wrote:
Hello

Problem statement: Missing item/s
Order ID: 9763067527
Tracking ID: 201912041321867
Order date: Dec 2 2019
Issue description: The customer has received/collected his order missing
Missing item/s ID:
Assistance required: Please arrange an urgent delivery to the customer.

Best regards,
Abdalrahman Mahadeen.
317409:1125156
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