Subject: New Reply Received - Return
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 08 Dec 2019 05:54:34 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Return  Ticket comment <div>Once again this request is taking forever.</div>
<div>When are you sending someone to collect my item?<br><br><div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<div>On Nov 27, 2019, at 11:55 AM, Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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<div>Hi Sasha ,<br><br>Thank you for getting in touch with us.<br><br>Please accept our sincere apologies for the late response.<br><br>We are sincerely apologise for the inconvenience caused to you,but this is not typical of the experience we offer.<br><br>We have forwarded your issue to our courier team. We have asked our courier team to arrange the collection as soon as possible.</div>
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<div>Our courier team will call you before collecting the item.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/252035