Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 08 Dec 2019 05:00:03 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Product information  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Any update? </span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Omnia Al Jahdali [mailto:[email-masked]] <br><b>Sent:</b> Monday, November 25, 2019 4:45 PM<br><b>To:</b> 'Max' &lt;[email-masked]&gt;<br><b>Subject:</b> RE: [#250888] - Product information</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Can I have an update ?</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>This took too much time for investigation</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Max [<a href="mailto:[email-masked]" rel="noreferrer">mailto:[email-masked]</a>] <br><b>Sent:</b> Tuesday, November 19, 2019 12:54 PM<br><b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br><b>Subject:</b> Re: [#250888] - Product information</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Omnia,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for reaching out to us.</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>We’re really sorry if we’ve taken longer than usual to get back to you.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>Our team is working on your issue, and will get back to you as soon as possible.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>Your friends,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>The Support Team</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>250888:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/250888