Subject: Order Delay
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 7 Dec 2019 16:49:45 -0700 (MST)

Hi Team, 

With reference to the order number: 6452477784 
Ticket ID: 276005 

Order was placed on Nov 20, 2019 and the status is still showing "Shipped". Shipa has confirmed not receiving this order. Since this is an old order, I have already escalated to warehouse and also escalating via email to ensure this gets arranged with customer asap. 

Please look into this and advise. 

Regards, 
Apoorv