Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Dec 2019 04:03:03 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           07:50 AM, 07th Dec                     User                    Need my credit balance to be transferred back to my original source of payment , which is my credit card plz ..           07:50 AM, 07th Dec                   Fauzan                   مرحبا معك فوزان يسرني أن أساعدك.           07:50 AM, 07th Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           07:51 AM, 07th Dec                   Fauzan                   can you please share the order number           07:52 AM, 07th Dec                     User                    Its very old was a return in may got picked up in September..           07:52 AM, 07th Dec                     User                    9750131715 chi this           07:53 AM, 07th Dec                     User                    975061769           07:54 AM, 07th Dec                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           07:55 AM, 07th Dec                     User                    Ok           07:55 AM, 07th Dec                   Fauzan                   The refund of AED 142 has been done from our end on 18/09/19 Kindly check with your bank if you have not yet received the refund at you account           07:58 AM, 07th Dec                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           08:00 AM, 07th Dec                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:02 AM, 07th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/320587