Subject: WWD damage item #6446737543
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 6 Dec 2019 18:44:39 -0700 (MST)

Hi Team, 

With reference to ticket # 237600 
Order# 6446737543 
Item ID: 160671200 - - Giggles Toby Bassinet with Rocking Function 

Order was placed on 28-Sep-2019 . Customer claiming that he has received a damage product and he has shared with us the photos of the product. We have escalated the same to Jeddah WWD Team to do the needful but we can not see any action for the case. 
Kindly check and do the needful ASAP. 

This case is pending since 9 Nov 2019 

Regards, 
Fauzan