Subject: Incomplete delivered order #6449153965
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 6 Dec 2019 17:21:16 -0700 (MST)

Hi Team, 

With reference to ticket # 217980 
Order # 6449153965 
​Tracking ID: 644915396523999991 & 644915396522999991 

Order was placed on 26-Oct-2019 . Customer claiming that he has received only on item and paid SAR 32, and as per hybris there is no any details about the carrier, and the status of the order ready to ship. we have escalated to WH to deliver the remain items but response from there side. 
Kindly check and do the needful. 

This case is pending since 28 Oct 2019 

Regards, 
Fauzan