Subject: Ticket No 300887, Order No 6452616279
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 5 Dec 2019 16:47:54 -0700 (MST)

Hi Team, 

With reference to ticket # 300887 
C&C Order # 6452616279 

Order was placed on Nov 20, 2019 , and the status of order still Ready to ship . We have escalated two times to warehouse on 2 Dec 2019 , and 5 Dec 2019 , but we are not getting any response from warehouse. and customer chasing for his order. 
Kindly check and do the needful. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, December 6, 2019 3:14:36 AM 
Subject: Ticket No 300887, Order No 6452616279 

Dear Fauzan, 

With regards to Order No 6452616279, the order was placed on Nov 20, and the status is 'ready to ship'. I have enquired from Sagaya on 2nd and again escalated to 2nd level on 5th, but haven't heard anything from them. 

Kindly do the follow up. 

Regards, 
Nikhil.