Subject: Ticket Assigned - Conversation with Signaling Car
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 05 Dec 2019 17:38:05 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Signaling Car Signaling Car                    9763139609 order no           09:10 PM, 05th Dec                     Signaling Car                    ????           09:11 PM, 05th Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           09:12 PM, 05th Dec                     Signaling Car                    This is wrt my order number 9763139609           09:12 PM, 05th Dec                     Signaling Car                    I want the refund to be back in my bank account           09:13 PM, 05th Dec                     Signaling Car                    For the return created by me           09:13 PM, 05th Dec                   Fauzan                   we are sorry the refund can not be to bank account as you have paid on delivery           09:14 PM, 05th Dec                   Fauzan                   you may return at store and get the refund in cash           09:15 PM, 05th Dec                     Signaling Car                    So can i still go...           09:15 PM, 05th Dec                     Signaling Car                    Even after creating online return request           09:16 PM, 05th Dec                   Fauzan                   yes you can go but we have to delete the return request from our end           09:16 PM, 05th Dec                     Signaling Car                    So plz do it           09:17 PM, 05th Dec                   Fauzan                   please conform that to delete is           09:17 PM, 05th Dec                     Signaling Car                    Didn't get u           09:17 PM, 05th Dec                   Fauzan                   please allow me some moment to delete the return request           09:18 PM, 05th Dec                     Signaling Car                    Also for this order  no           09:18 PM, 05th Dec                     Signaling Car                    9763415366           09:18 PM, 05th Dec                     Signaling Car                    Kindly delete both my return request           09:19 PM, 05th Dec                     Signaling Car                    I will get it done in store           09:19 PM, 05th Dec                     Signaling Car                    Order no 9763415366 and 9763139609           09:19 PM, 05th Dec                   Fauzan                   Thank you for holding up            09:20 PM, 05th Dec                   Fauzan                   the return request has been deleted           09:20 PM, 05th Dec                     Signaling Car                    For both my orders           09:21 PM, 05th Dec                   Fauzan                   for order 9763415366 there is no return request           09:22 PM, 05th Dec                   Fauzan                   Is there anything else I can help you with?            09:23 PM, 05th Dec                     Signaling Car                    Strange           09:24 PM, 05th Dec                     Signaling Car                             09:26 PM, 05th Dec                     Signaling Car                    See it shows return in progress           09:26 PM, 05th Dec                   Fauzan                   as per our records there is no return request, however you can visit the store and return the item           09:31 PM, 05th Dec                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           09:35 PM, 05th Dec                     Signaling Car                    Yes           09:38 PM, 05th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/317427