Subject: Ticket Assigned - Conversation with Curious Watermelon
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Dec 2019 18:33:47 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Curious Watermelon Curious Watermelon                    i want to cancel this order 9762657658           10:23 PM, 04th Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           10:26 PM, 04th Dec                     Curious Watermelon                    are you going to cancel it?           10:29 PM, 04th Dec                   Fauzan                   We're sorry to hear that you wish to cancel your order. We can see the order has been placed on 28-Nov-2019 with the order number 9762657658. We can see that there was a delay in delivering the order at the store and we sincerely apologise for this. 

As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect. 

The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.

If you wish to speed up the process, you can just visit the store and cancel the order from there.           10:29 PM, 04th Dec                     Curious Watermelon                    i don't understand, so you're telling to not take it if it was delivered? i didn't pay anything, i chose cod           10:31 PM, 04th Dec                   Fauzan                   sorry for the previous message           10:32 PM, 04th Dec                   Fauzan                   you can refuse the shipment when the team contacts you for the delivery.            10:32 PM, 04th Dec                     Curious Watermelon                    ok thank you           10:32 PM, 04th Dec                   Fauzan                   ]clo           10:33 PM, 04th Dec                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           10:33 PM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/313730