Subject: Ticket Assigned - Conversation with Rinsing Juice
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Dec 2019 17:25:11 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rinsing Juice Rinsing Juice                    hello           09:02 PM, 04th Dec                   Bot                   أهلا مرة أخرى!           09:02 PM, 04th Dec                     Rinsing Juice                    I applied the above procedure but still  i  am  not ABLE TO  USE THE APP ON  WIFI           09:03 PM, 04th Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           09:05 PM, 04th Dec                     Rinsing Juice                    pLEASE CHECK  THE ABOVE RESPONSES  OF YOU  REPRESENTATIVE  TO  MY QUERY           09:06 PM, 04th Dec                   Fauzan                   If the issue persist, we request you to provide us some screenshots of the issue you are facing with the cart so we can further assist you. 
​           09:06 PM, 04th Dec                     Rinsing Juice                    NOT WITH THE CART           09:06 PM, 04th Dec                     Rinsing Juice                    THE PROBLEM  IS WITH  THE APP           09:06 PM, 04th Dec                     Rinsing Juice                    I  AM  NOT BLE TO USE THE APP  ON  WIFIF           09:07 PM, 04th Dec                     Rinsing Juice                    **ABLE           09:07 PM, 04th Dec                     Rinsing Juice                    WIFI           09:07 PM, 04th Dec                   Fauzan                   can you please share the screenshot of the error           09:10 PM, 04th Dec                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           09:12 PM, 04th Dec                     Rinsing Juice                    IT SIMPLY SHOWS THAT " UH OH, YOU ARE OFFLINE"           09:13 PM, 04th Dec                     Rinsing Juice                    BUT ON MOBILE DATA IT WORKS           09:13 PM, 04th Dec                   Fauzan                   can you please share your email address           09:14 PM, 04th Dec                   Fauzan                   and the screenshot of the error page           09:15 PM, 04th Dec                     Rinsing Juice                    WAIT           09:15 PM, 04th Dec                     Rinsing Juice                    [email-masked]           09:15 PM, 04th Dec                     Rinsing Juice                    can  u  tell me the email  id on  which i  can  send the screen shot           09:16 PM, 04th Dec                   Fauzan                   this is our email you can also send the screenshot to [email-masked]           09:19 PM, 04th Dec                     Rinsing Juice                             09:20 PM, 04th Dec                   Fauzan                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:21 PM, 04th Dec                   Fauzan                   Is there anything else I can help you with?            09:22 PM, 04th Dec                     Rinsing Juice                    thank you           09:23 PM, 04th Dec                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           09:24 PM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/313460