Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Dec 2019 04:23:26 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           08:06 AM, 04th Dec                   Bot                   Hi again!           08:06 AM, 04th Dec                     User                    Please let me.know when Thank you, we’ll notify you when your order  9763045739 will be ready to pick up           08:07 AM, 04th Dec                     User                    Can you please let me know           08:07 AM, 04th Dec                     User                    When can I get this order           08:07 AM, 04th Dec                     User                    I will travel tomorrow and order this and was hoping to pick up today           08:08 AM, 04th Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           08:09 AM, 04th Dec                     User                    Ok           08:09 AM, 04th Dec                     User                    Can u let me know?           08:11 AM, 04th Dec                     User                    Hello?? Can you please let me.know about this order? 9763045739           08:13 AM, 04th Dec                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:13 AM, 04th Dec                     User                    Ok           08:14 AM, 04th Dec                   Fauzan                   we would like to inform you that the click and collect order take 4 to 5 working days to be ready for collection and your order is under shipping it will be ready for collection within - days           08:15 AM, 04th Dec                     User                    It was saying 3-4 working days           08:16 AM, 04th Dec                     User                    Do you have exact information when it will arrive?           08:16 AM, 04th Dec                     User                    And if possible please  to receive earlier .otherwise I wouldn't contact you . I need help cos I'm travelling tomorrow .           08:18 AM, 04th Dec                   Fauzan                   we are sorry we can not know the exact time for the collection and we will try to deliver the order as soon as possible           08:18 AM, 04th Dec                     User                    Thank you           08:18 AM, 04th Dec                   Fauzan                   Is there anything else I can help you with?            08:19 AM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/310191