Subject: Re: Consumer Forum India Complaint
From: Vivek Shekar <[email-masked]>
To: Malik Ismail <[email-masked]>, Apoorv Joshi <[email-masked]>, Sunilkumar J <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Wed, 4 Dec 2019 03:52:10 +0000

Hi Malik,

Sunil takes care of Max india customer experience. He will get this addressed.

Regards,
Vivek

From: Malik Ismail <[email-masked]>
Date: Tuesday, 3 December 2019 at 6:29 PM
To: Apoorv Joshi <[email-masked]>, Vivek Shekar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>
Subject: FW: Consumer Forum India Complaint

Hi @[email-masked]<mailto:[email-masked]>,

Please assist on below complaint.

Regards,
Malik Ismail
From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, December 03, 2019 4:54 PM
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: Consumer Forum India Complaint

External email sender, please take precaution.
Hi Malik,

With reference to the ticket ID: 287493

Customer has registered a complaint on consumer forum India regarding Max Retail Division at 193, S.V.Patel salai, Near Ajantha signal, puducherry- 605001. Customer is saying he swiped his card twice at the store and was charged twice for the transaction but one of the transaction was declined. He has still not received the money back. The item customer made a purchase for is 103 Car Seat. Please have a look at the attached complaint and advise. Thank you.

Customer's details:

Customer's name V DJEGADISVARY
Contact Number: 7094629859
Branch code complaint is associated with: is 6842
IFSC of the bank that was charged:SBIN0006842,
MICR of the bank that was charged: 605002005
CIF NO of the bank that was charged: 85659014252.
Customer's Account Number: 30950671316
Bank Name: State Bank Of India

Regards,
Apoorv
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com
The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. Access to this email by anyone else is unauthorized. This communication may contain confidential or legally or privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. Any opinion, advise or views expressed in this mail are not necessarily the views of Company and no binding nature of the content /message shall be implied or assumed unless the sender has done so expressly with the due authority.