Subject: RE: Late shipping C&C Order #6447126071
From: Max Qassim <[email-masked]>
To: Abhilash Kuttalam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Malik Ismail <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mona Alkaabi <[email-masked]>
Date: Tue, 3 Dec 2019 14:23:16 +0000

Hi Abhi

Sorry order was received but not delivered to customers just now we called the customers and will clear the same today itself.

Thanks & Regards

Govinda Dhakal
Max Nakheel Plaza Buraidha– KSA
Mob: +966 -0543272321 (Ext: 6540)
Email: [email-masked]
URL: www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Abhilash Kuttalam
Sent: Tuesday, December 03, 2019 4:55 PM
To: Max Qassim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Malik Ismail <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mona Alkaabi <[email-masked]>
Subject: RE: Late shipping C&C Order #6447126071

Dear Govinda,

Can we quickly check this order and give an update to the customer support team?

Thanks and Regards,

Abhilash Kuttalam
Max Fashion
Riyadh Gallery Mall, Gate No. 1A, 3rd Floor,
Kingdom of Saudi Arabia
Phone – 0112078292 (Extn 3512)
Mob: +966 540 235 455 / +966 596 205 502
URL: www.landmarkgroup.com<http://www.landmarkgroup.com/>

I know Jiu Jitsu, Kung Fu and 26 other dangerous words.

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 3, 2019 10:53 AM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late shipping C&C Order #6447126071

Hi @Abhilash Kuttalam<mailto:[email-masked]>,

Please confirm if  this order received at store 60120.

Regards,
Malik Ismail
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 03, 2019 6:40 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Late shipping C&C Order #6447126071

External email sender, please take precaution.
Hi Team,

With reference to ticket #238688
C&C Order #6447126071

The order was placed on Oct 2, 2019. the status of the consignment is still ready to ship. We have escalated to warehouse many times but we are not getting any response. Kindly check and assist us and do the needful.

this case is pending since 10 Nov 2019

Regards,
Fauzan
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