Subject: RE: Missing order #6449005889
From: Mohd Imran <[email-masked]>
To: IranBudhathoki <[email-masked]>, Bsj Nf <[email-masked]>, Navaz Nt <[email-masked]>, Sachin Maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 3 Dec 2019 11:40:18 +0000

Hi Team,

Kindly help us to close this case on priority.

Regards
Imran

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Tuesday, December 3, 2019 4:14 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Missing order #6449005889

External email sender, please take precaution.
Hi Team,

With reference to ticket #227910
Order #6449005889

As per hybris the order was placed on Oct 24, 2019. and delivered on Nov 01, 2019. Customer emailed us on Nov 04, 2019. that he has not recived the order, However we have escalated many times to warehouse to update us about the delivery proof but we are not getting any reply. Also on hybris there is carrier mentioned.
Kindly check and do the needful.

This case is pending since Nov 04, 2019.

Regards,
Fauzan
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