Subject: Ticket Assigned - FW: RE: We’ve received your online return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Dec 2019 09:07:05 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  FW: RE: We’ve received your online return request. I have two orders for return: 9760277578 this is two items.9761792659 this for scooterSent from my Samsung Galaxy smartphone.
-------- Original message --------From: redamf73 <[email-masked]> Date: 25/11/2019  7:06 pm  (GMT+04:00) To: [email-masked] Subject: RE: We’ve received your online return request. Please when i can return this two items? I already did request on Nov. 19, 2019Sent from my Samsung Galaxy smartphone.-------- Original message --------From: Centrepoint <[email-masked]> Date: 19/11/2019  3:49 pm  (GMT+04:00) To: Reda Fouad <[email-masked]> Subject: We’ve received your online return request. 

	

			

						

									
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Thank you for submitting your return request

Hi Reda Fouad, you’re almost there! You can finish returning these products in a few easy steps:

    

                

                            

                                
                                 
                                 1. Confirm your pick-up
                                 Our courier partner will call you to arrange your return pick-up. Your pick-up should take place in 3-5 business days.

                                

                    

                    

                                

                                 
                                 2. Box up your return
                                 
                                                                  Wrap and seal your products in their original packaging, and ensure that all tags are intact.

                                

                        

                

                            

                                
                                 
                                 3. Hand over your return
                                 Hand over the package to our courier partner and they will give you an acknowledgement receipt.

                                

                    

                    

                                

                                 
                                 4. Receive your refund
                                 
                                                                  Your products will take 2-3 business days to reach our warehouse. It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.

                                

                        

            

    

                
                    
                        Here's how your refund works:
                        
                            If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
                            Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
                                                        Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

                

    

	

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/277282